Frequently Asked Questions

We have compiled the following list of questions to provide immediate answers to some of the most common questions we receive. If you have a question that's not answered here, please send us a message.

Pricing and Payments

Annual Discounts

Discounts are provided for licenses purchase in 3, 6 and 12 month blocks. These payment options are available in our billing system. If you already pay month-to-month, please log into the support panel and open a ticket indicating which servers you would like changed to long-term billing and what terms you would like.

Payment Options

We accept PayPal, major credit cards and checks drawn on North American banks. We occasionally authorize wire payments for large international customers. Please be aware that if you pay by wire transfer, you will be responsible for all wire transfer fees.

Volume Discounts

In general, we do not provide volume discounts. However, if you would like to use SendFaster as part of a product or service (CDN, web hosting, etc), please send us a message to find out about our reseller program.

Free Demos

SendFaster TCP Demo

SendFaster makes free demonstration licenses available to qualified customers. Your demo license will be time restricted and revert back to default TCP at the end of the trial period. If a reseller or consultant has installed a SendFaster demo which expired, please send us a message for licensing options.